Privacy Policy
Last updated: October 20, 2026
JunkCarsUs.com is operated by GFCJ LLC (“JunkCarsUs,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and share personal information when you visit our website, request an offer, contact us, or sell a vehicle through our service.
1. Information We Collect
Information you provide. When you request an offer or use our services, we collect the information you choose to provide, including:
- Your name, phone number, and email address.
- Your ZIP code, address, and vehicle pickup location.
- Vehicle details, such as year, make, model, mileage, condition, and title status.
- Information needed to verify ownership and complete the sale.
- Information you include in messages or other communications with us.
Information collected automatically. When you visit our website, cookies and similar technologies may collect your IP address, browser and device information, pages visited, and information about how you interact with the website.
2. How We Use Your Information
We use personal information to:
- Prepare and communicate vehicle offers.
- Verify vehicle information and ownership.
- Arrange pickup, payment, and sale paperwork.
- Refer requests to appropriate local buyers or service providers.
- Respond to questions and provide customer support.
- Operate, maintain, and improve our website and services.
- Measure advertising performance and show relevant advertising.
- Detect fraud, protect our business and customers, and meet legal obligations.
3. How We Share Your Information
We share personal information as needed with:
- Service providers that help us operate our website, manage communications, and support our business.
- Local buyers, towing providers, and other transaction partners that help evaluate, purchase, collect, transport, or process vehicles.
- Analytics and advertising partners, including Google, that help us understand website activity and measure or deliver advertising.
- Authorities and other parties when disclosure is required by law or reasonably necessary to prevent fraud, protect rights, or respond to legal proceedings.
Certain disclosures, including those for advertising purposes or under partner arrangements, may qualify as a “sale” or “sharing” of personal information as those terms are defined under applicable U.S. state privacy laws. See Your Privacy Choices below.
4. Local Buyers, Towing Providers, and Referrals
If GFCJ LLC cannot purchase or collect your vehicle directly, or a local partner is better positioned to fulfill your request, we may share information relevant to your request with independent local vehicle buyers, towing providers, or other transaction partners.
This information may include your name, contact details, vehicle location, vehicle information, and details needed to evaluate an offer or arrange pickup. We limit disclosures to information reasonably needed for the relevant purpose.
A partner receiving your request may contact you to discuss your vehicle, provide an offer, verify information, or coordinate the transaction. A referral does not require you to accept an offer or sell your vehicle.
Some partners act as service providers on our behalf. Others act as independent businesses, including when they purchase your vehicle directly. Independent businesses handle information under their own privacy notices and applicable law.
Sharing your request does not, by itself, authorize unrelated marketing or constitute consent to automated or prerecorded marketing calls or marketing texts. Any consent required by applicable law must be obtained separately.
To ask about a referral or request that we stop making additional referrals for your inquiry, contact support@junkcarsus.com. This will not automatically cancel an existing transaction or replace any request you may need to make directly to a partner.
5. Cookies, Analytics, and Advertising
We use cookies and similar technologies for website functionality, analytics, and advertising, including Google Analytics and Google Ads remarketing.
These technologies help us understand how visitors use our website and allow advertising partners to show relevant ads on other websites.
You can manage or delete cookies through your browser settings. Blocking some cookies may affect website functionality. Disabling cookies does not necessarily stop every form of information collection.
6. Your Privacy Choices: Do Not Sell or Share
You may request that we stop selling or sharing your personal information for targeted advertising by emailing support@junkcarsus.com with the subject line “Do Not Sell or Share.”
We honor Global Privacy Control (GPC) signals as an opt-out of advertising-related sale or sharing for the browser and device sending the signal. If you use multiple browsers or devices, you may need to enable GPC on each one.
Opting out of targeted advertising does not prevent us from using or disclosing information needed to fulfill your request, complete a transaction, maintain security, or comply with the law.
7. Your Privacy Rights
Depending on where you live and which laws apply, you may have the right to:
- Know whether we process your personal information and request access to it.
- Obtain a copy of your personal information.
- Correct inaccurate information.
- Request deletion of your personal information.
- Opt out of the sale or sharing of personal information or its use for targeted advertising.
- Appeal a decision concerning a privacy request, where applicable.
To submit a request, email support@junkcarsus.com or call (855) 547-1550. For an appeal, use the subject line “Privacy Request Appeal.”
We may need to verify your identity before fulfilling certain requests. Where permitted by law, an authorized agent may submit a request on your behalf, subject to verification of their authority.
These rights may be subject to legal exceptions. We will not discriminate against you for exercising your applicable privacy rights.
8. Communications
We use the contact information you provide to respond to your inquiry and communicate about your offer, pickup, or transaction.
You can unsubscribe from marketing emails using the link in the email. If you receive text messages from us, reply STOP to opt out. You may also contact us to update your communication preferences.
9. Data Retention and Security
We retain personal information for as long as reasonably necessary to provide our services, maintain transaction records, resolve disputes, prevent fraud, and satisfy legal requirements.
We use reasonable safeguards designed to protect personal information. However, no website, storage system, or method of electronic transmission can be guaranteed completely secure.
10. Children’s Privacy
Our services are intended for adults age 18 and older. We do not knowingly collect personal information from children under 16. If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.
11. Third-Party Websites
Our website may link to third-party websites. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information.
12. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated version on this page and revise the “Last updated” date. We will provide additional notice when required by law.
13. Contact Us
For privacy questions or requests, contact:
GFCJ LLC — Operator of JunkCarsUs.com
Email: support@junkcarsus.com
Phone: (855) 547-1550